Returns

If the item doesn’t fit or doesn’t work for you, there is possibility to return your order within 14 days after the delivery date.

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Order number *

Email *

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A few criteria to keep in mind during the return process:

• Make sure that the returned item(s) is/are still in perfect condition: no defects, no stains, unwashed and unworn.
• Make sure that the item(s) is/are packed in a waterproof bag or box with tape.
• Hats and caps must be returned in a box, so they do not get squashed out of shape.
• Write return on the package to ensure a faster service (optional).
• Please keep a proof of the dispatch (tracking number). In case the shipment is lost, there is still proof that the return has been shipped.
• Items returned to us in a non-sellable condition, will not be refunded/exchanged and may be sent back to you.
• We reserve the right to refuse any returns that do not match the return policy. The return and financial responsibility are yours until it reaches Arte Antwerp and is confirmed by a delivery confirmation.

Please send the return to the following address:

By arp – webshop
Osdorperweg 884
1067TD Amsterdam
The Netherlands